Want to boost your sales? Eliminate the competition by arming yourself with Viber Business Messages.
- 2024-07-25 10:00:00
Want to boost your sales? Eliminate the competition by arming yourself with Viber Business Messages. This powerful tool lets you attract new customers and retain existing ones, a must-have for any successful entrepreneur.
Personalized communication means better engagement and interaction. Addressing users by their names piques their curiosity.
Statistics show that users love communicating via Viber, which is great news for you:
- High message open rate (up to 97%)
- Speed of message opening (within 3 minutes)
- High engagement rate, reaching over 50% depending on the campaign and audience.
Viber Business Messages offer a richer, more secure, more personal, and ultimately cheaper communication option, based on a vast user base of over 1.3 billion users in more than 190 countries. Add some stats: 70+ million interactions every hour, 35+ minutes spent on Viber daily, 30+ messages sent per user per day, and the success of your marketing campaigns is guaranteed.
Verified Accounts
Ever responded to a message unsure if it's from a legitimate sender or a scammer? You probably ignored it.
Not on Viber. The platform allows for business account verification, making it clear to users who is trying to contact them, increasing the likelihood of your messages being opened and read.
Richer Content
A wonderful feature for those who like to express themselves extensively. Compared to a regular SMS with just 160 characters, here you can send messages with up to 1000 characters. This is a significant difference, allowing you to write messages covering everything important you want to share.
For those even more detailed, Viber Business allows you to include in your messages:
- Images
- GIFs
- Emojis
- Interactive buttons
- Dynamically generated QR codes
- Direct links
- And more
100% Message Delivery
Another invaluable feature is the use of a fallback SMS channel. The great advantage of this solution is that you don't have to worry if your clients have Viber installed on their phones or if they are connected to the internet. Just send your campaign, and your message will reach them either through their preferred Viber channel or via fallback SMS. Your message will be delivered to them no matter what, and that's what matters.
The only thing that changes is your cost based on the delivery rate of your Viber messages. The more messages from your campaign delivered successfully via the Viber channel, the lower your costs, as a Viber business message is about 50% cheaper than an SMS message.
Two-Way Communication with Customers
Want effective two-way communication? No problem.
Imagine sending your customer a Viber notification when their package is shipped. But the goods arrive with damaged packaging. Instead of complex email correspondence, the customer simply sends a photo of the damaged packaging as part of your two-way Viber communication. You can immediately contact your courier to ask for an explanation and inform the customer about resolving the situation.
